Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. . But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. I forgot to print a ticket off Fandango. How can I still get in - Quora If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. Can I give them negative stars: yes they are as awful as people say. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. What is Your Rated R Policy? Most locations (except Village) can scan your ticket on your mobile phone and all locations can scan your printed at home ticket. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. And you NEVER get the "forgot your password" email. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. 34. Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. I was able to save $5 on a movie ticket, but I also had to pay a convenience booking fee of a couple dollars for each individual ticket, so depending on how many tickets I had to buy would depend on if I actually saved any money with the promotional code by using Fandango. 126. I'd rather sit at home and watch a movie on tv. You must be 21 or older to purchase tickets in Balcony and Director's Suites. Try the Fandango FAQ for more information. 1/3 spots are taken by a bugged Endgame ticket. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. Penny Lanes Bowl & Games Ticket Policy | Fandango When I click on the link, the webpage comes up only as text. For example, one theater might receive one film to play, another theater might receive another. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). You can check your gift card balance. Fandango does not offer partial refunds either. We are not unfamiliar w/ the use of a computer. Gift cards also can be purchased at any theater. We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. For assistance, contact a staff member. Extremely hard to get a hold of once purchased. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). Why Isn't a Certain Movie Playing at My Local Paragon Theater? Warren East 20 - You must be 21 or older to enter the Warren 21 wing. They expire after 2 weeks (really, who goes to the movies that often?). Do not use them.Mike. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Please call your local theater directly for more specific information. They probably make more money scamming than selling tickets!!! Do all movies have to be rated? Hey all! Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Is Your Popcorn Gluten Free? If your card is registered, the theater can look up your account with your registered phone number or email. Unfortunately, Special Engagements carry a pass restriction. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Their response was that the promotion had ended, nothing they can do. Please visit our Health & Safety Action In Regards to the Coronavirus page. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! I heard that if you get tickets of Fandango you get a QR code - Quora I would suggest you avoid this company. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. Not all ticket types are available for all performances. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. I emailed 3 times with the only answer from them was to LOG ON AND TRY AGAIN. AMC has released a Subscription Service Called AMC AList that allows you to watch 3 movies a week Starting at $19.95 a month in any format. Soliciting or loitering on Regal Entertainment Group premises is not allowed. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. How do I update/change my payment method in the Regal mobile app? Why do you charge a booking fee? Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. Can a rating be changed? The theatre employee can access your order by phone number, ticket ID or confirmation number. Especially if it has anything to do with Fandango. It was not the theater I had selected and we realized that when they could not scan the ticket code. To receive a student discount you must currently be a student. I can promise you. *Excludes 3D and you must have your birth date registered. Phone number Phone Lookup. Enter your details in the chat box and complete your refund request. Also, at theaters like this you can likely stop by a kiosk or at their concierge and use the confirmation number from your e-mail from fandango to print out tickets at the theater. Kiosk ticket sales are an important service for our guests. I had to re buy the tickets at the box office. Please note that there is a maximum of ten tickets per online order. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. Last week, I went to make a reservation to see Shazam on the weekend. If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. This applies to all passes, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. I tried calling 4 times today, twice they hung up on me. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. What actions has Regal taken in regards to the coronavirus? It is Regals policy to support the MPAA ratings system to the fullest extent possible. and start exploring the services we can offer. When I click the link to print my tickets, the page comes up only as text. FAQs How Does Fandango Refund Tickets by Email? Wrote to them to get refund, no answer. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Online orders can be paid with Visa, MasterCard, American Express and Discover. This is illegal and I will not just forget and move on. I was about to purchase when the screen went blank. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Wait to be redirected to another page. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Any money or points on thecard will be merged to the account number you want to keep. Go to Cinemark :). Fandango offers refunds or exchanges, and there are several ways you can go about it. When Will the Showtimes Be Available? I cancelled my movie tickets and there was some type of glitch because it didn't go through. Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? When I got to the theatre they told me my tickets were in Milwaukee, Wi! *3D Upcharge. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit. Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. How Long Will a Movie Play at my Theater? Edit your payment method for Movie Club. The fee is detailed (listed as "booking fee") on your order summary at checkout. Locations with military pricing available are listed on this page. With 3 reservations full, you can not buy any tickets until one is freed up. There are no refunds after the printed showtime. Customer service was terrible. Click on the link you can find under a headline Refund/Exchange. Paragon Theaters is proud to be a partner of Fandango. Please use the. Can I see showtimes for different dates and locations? Buy movie tickets in advance, find movie times, watch trailers, read movie reviews, and more at Fandango. At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. I went to Applebee's twice and earned 3 TOP GUN tickets. On the Confirm Order page, enter the gift card number and 4-digit PIN. IMAX This page will provide you with a list of our theatres, sorted by state. Children 6 and under are not allowed to attend Rated R features. I received my confirmation # and there's a link to view my tickets. I received a Fandango giftcard for Christmas. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. It can take up to two weeks for your refund to be completed. Pricing is available on each theater's Ticket Pricing tab. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. What Phone Number Do I Use to Request a Fandango Refund? I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. for additional tickets. Should you encounter any issues with the application please contact us at 1-800-541-5555. Yes. After buying the yogurts I had to send them a copy of my receipt and then wait for a promotional code and then go on Fandango to claim it. The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). No, you cant. Note: Admission policies may vary by location due to state or local ordinances. Area codes in North America. I get home and decide to view my tickets and I can now see the QR Code and a barcode. View number of available credits for your Movie Club account. I checked my email with no confirmation and purchase history on there website. Basically, made one order over Fandango with A list, but during payment submission the website crashed. Click Apply. No, the rating system is strictly voluntary and carries no force of law. Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. AMC couldn't cancel it. Unable to make reservations due to Fandango/AMC error. I can guarantee you. To receive a military discount you must be an active or retired military veteran. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. How do I use Regal Gift Cards to purchase tickets? If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Should you wish to purchase more than ten tickets at a time, please place separate orders. Do not waste your time purchasing from Fandango. They issued me a credit and the credit did not work! AGENCY BAR+SOCIAL That makes six. You can definitely purchase tickets online! Find out how we combat fake reviews. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. My plans changed - can I refund my order? When I was able to get on website it appeared that my purchase of tickets did not go through. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). It's a long and frustrating process. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. The system prompted me to log in. Retrieve from your Fandango account: https://www.fandango.com The Regal Crown Club FAQ's can be found here. When Fandango works, it's fine. What criteria do they use? Wondering if this happened to any of you or a similar issue. Do You AllowCostumes? Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. Yes! All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Pleaseclick hereto find out about becoming a Paragon Theaters employee and apply today! For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website.
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